BAT is evolving at pace - truly like no other organisation.
To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!
ROLE PROFILE
JOB TITLE: Collection&Disputes Analyst
FUNCTION: Finance
SUB FUNCTION: Order to Cash
CITY & COUNTRY: Bucharest, Romania
RESPONSIBILITIES
- Maintain a close relationship with the EM/ Customers and acts on EM queries timely and accurate
- Ensure all controls are in place as per the agreed SLA’s and internal procedures
- Assist in the identification of continuous improvements to the GBS Order to Cash processes
- Work closely with other GBS functions
- Assist in training new colleagues in order to reduce process mistakes and improve accuracy and efficiency
- Understands the organization’s key strengths and aligns personal goals with the organization’s objectives
- Support the activities in scope for migration to be moved into shared service, in line with the migration framework and plan
REQUIREMENTS
We are looking for a person that:
- Has at least 1 year work experience in a field like Finance, Accounting, Customer Queries Management, Customer/Vendor Management, Back Office, Customer Support or Audit
- Has a problem-solving attitude
- Can strongly understand the cross-departmental impact
- Is detailed oriented and able to perform in a fast-paced environment
- Has positive thinking attitude
- Able to create cooperative environment within the team
- Has an ability to communicate at all levels and apply high professional standards
- Is customer oriented
- Has an ability to prioritize own activities
We are BAT
At BAT, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner – one of 50 most sustainable companies
Belonging, achieving, together
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!